Shipping policy
We are committed to delivering your order quickly and securely.
Order Processing Time
- All orders are processed within 1 business day after payment confirmation.
- Orders are processed Monday through Friday, excluding public holidays.
- Orders placed after the daily cutoff time may be processed on the next business day.
Shipping Time
- Estimated delivery time is 5–7 business days depending on your location and local courier services.
- Please note that shipping times are estimates and may vary during high-demand periods or due to customs and carrier delays.
Shipping Confirmation & Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Address Information
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
Delayed or Lost Packages
If your package is delayed or appears lost in transit, please contact our support team and we will assist you as quickly as possible.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team through support@omniluxledmasks.shop